Introduction
Platinum Property Partners 2023 Ltd (The Company, We/Us/Our) understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site (and all its subdomains: platinumpropertypartners.co.uk, platinumrooms.com, and pppalumni.co.uk) will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.
Background
This privacy notice applies to our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Notice, you must stop using Our Site immediately.
This website is not intended for children and we do not knowingly collect data relating to children.
Information About us
Our Site, is owned and operated by Platinum Property Partners 2023 Ltd, a limited company registered in England under 12432869 who’s registered address is Station House, North Street, Havant, Hampshire, United Kingdom, PO9 1QU
Platinum Property Partners 2023 Ltd, is the data controller for Our Site and all its subdomains.
Any questions in relation to Data Protection should be directed to the Data Protection office (see Section 13 How to Contact Us)
What Does This Notice Cover?
This Privacy Notice applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether we provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy notices of any such websites before providing any data to them.
What Data Do We Collect?
Some data will be collected automatically by Our Site (for further details, please see our use of Cookies (Our Cookie Policy), other data will only be collected if you voluntarily submit it and consent to us using it for the purposes set out in section 6, for example, when signing up for an event, scorecard etc. Depending upon your use of Our Site, we may collect some or all of the following data:
- Full Name
- Email Address
- Telephone Number
- IP address
- Web browser type and version
- Operating System
- We may also record call you make to Us.
How Do We Use Your Data?
All personal data is stored securely in accordance with the EU General Data Protection Regulation and the UK’s DPA 2018. We use your data to provide the best possible products and services to you.
This includes:
- Providing and managing your access to Our Site.
- Personalising and tailoring your experience on Our Site.
- Supplying Our products and services to you.
- Responding to communications from you.
- Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.
In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the products and services We can provide you without your consent for Us to be able to use such data.
Supplying you with email newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the ‘unsubscribe’ link in the email or by contacting Us (see Section 13 How to Contact Us)
- Market research.
- Once you have submitted your data to us, we use your data for marketing purposes which may include contacting you by email, telephone, text message with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the DPA 2018, GDPR, and the Privacy and Electronic Communications Regulations.
- Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies (See Our Cookie Policy). You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:
- you have given consent to the processing of your personal data for one or more specific purposes.
- processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract.
- processing is necessary for compliance with a legal obligation to which we are subject.
- processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
How and Where Do We Store Your Data
We only keep your data for as long as We need to in order to use it as described above and/or for as long as We have your permission to keep it. In any event, your data will be deleted if you notify us via email, telephone or post (see Section 13 How to Contact Us).
Some or all of your data may be stored or transferred outside of the UK and the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage with.
How long do we keep your data?
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Our retention of your personal data is linked to your actions. Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Notice, or until you request that the information be deleted (see "Section 12 Summary of Your rights").
We will only keep the recording of your calls to Us for 12 months.
Even if we delete your Personal Information, we reserve the right to retain your personal data where such retention is necessary for compliance with a Statutory obligation (for example to maintain a copy for legal, tax or regulatory purposes,) but in such event, we will do so only as long as necessary to fulfil those Statutory obligations
How do we protect your data?
Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
Where we engage third parties to process personal data on our behalf, they do so upon written, and are contracted to implement appropriate technical and organisational measures to ensure the security of data.
How Do We Share Your Data?
We are committed to not sharing your data and will only do this if it is in your legitimate interest to ensure we provide you with the support and information required to make an informed decision about our product(s).
We will not sell your data to any unconnected third parties.
We may contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing.
In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We currently contract with:
Third party name |
Type of data subject |
First name, last name, email address, cookie identifiers, internet protocol addresses and device identifiers |
|
Bing |
First name, last name, email address, cookie identifiers, internet protocol addresses and device identifiers |
Meta Platforms, Inc. |
First name, last name, email address, cookie identifiers, internet protocol addresses and device identifiers |
First name, last name, email address, cookie identifiers, internet protocol addresses and device identifiers |
|
Sage Intacct |
First name, last name, email address, company information, purchase invoices, invoices https://www.sage.com/en-gb/legal/privacy-and-cookies/ |
Xaso |
First name, last name, email address, cookie identifiers, internet protocol addresses and device identifiers |
Our Secured Servers |
First name, last name, email address, telephone number, address, website, company information, device IP address, available capital and specific information and notes relating to your joining the franchise |
In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
How Can You Control Your Data?
When you submit information via Our Site, you may be given the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails or by emailing us.
You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict your Internet browser’s use of Cookies. For more information, see Our Cookie Policy.
You may withdraw your consent for Us to use your personal data at any time by contacting Us and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible products and services to you.
Summary of Your Rights
As a data subject, you have a number of rights and have control over how your data is used.
- You can request access to, deletion of, or correction of, your personal data held by Us.
- You can ask for a copy of the data you have given Us.
- You can require Us to amend or change incorrect or incomplete data.
- You can require Us to delete or stop processing your data, where the data is no longer necessary for the purposes of processing.
- You can object to the processing of your data where We are relying on its legitimate interests as the legal ground for processing.
- You can ask Us to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the company's legitimate grounds for processing data.
To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Notice, please contact Us using the details set out in Section 13 How to Contact Us.
How to Contact Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at office@platinumpropertypartners.net with the subject line “Platinum Property Partners 2023 Ltd”
or by telephone on +44 1202 652100, ask for the Data Protection Officer
or by post to Data Protection Officer (Platinum Property Partners 2023 Ltd) at Platinum Park, Exeter Park Road, Bournemouth, Dorset, BH2 5AY.
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.
How to complain
If you are unhappy with the way that we have processed or handled your data, please contact Us (see Section 13 How to Contact Us).
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint to the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the Information Commissioner’s Office are:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: 0303 123 1113 Website: https://ico.org.uk/concerns/
Our registration number with the Information Commissioners Office is: C1316750
Changes to Our Privacy Notice
We may change this Privacy Notice as we may deem necessary from time to time, or as may be required by English law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Notice on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
